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After two emails and a phone call to Sephora to follow up on my order, my VIB Rouge online haul came to fruition. With box ripped on the side aggravated by some lousy packaging, I immediately unboxed to see if my items arrived intact. Thankfully, they were! Now my semi-rant… I cannot fathom how a global company like Sephora, year after year, fail to manage deluge of consumers during their VIB sale! I gave up on the first day because the website was totally unaccessible. I was lucky enough on the second day because immediately after I checked out, the website crashed again. If you are following the debacle on their Facebook page, horde of irate bellas accused Sephora of profiling for allegedly suspending accounts with Asian domain and/or email. Whether it’s true or not, I am overall disappointed with the way this annual sale was handled. And yes, I am here to prove that VIB Rouge does not make anyone extra special: it’s just a fancy title that enables to you buy, ouch!
Now let’s take a quick peek of my haul (reviews are possible in the future):
I know I could’ve eliminated the hassle of online purchase by going to my local Sephora but sadly they don’t carry Guerlain. I’ve been meaning to buy Lingerie de Peau BB Beauty Booster and see how it compares to Super Aqua Serum BB Hydra+ (reviewed here). I am also intrigued with the new Lingerie de Peau Powder Foundation, hopefully I will like it!
Ever the curious moth, I want to try Kat Von D Autograph Liner set. At $32, I thought it was a steal because it has eight eyeliners to boot. I liked Kat Von D Tattoo Liquid Liner (review + cat eye tutorial here) so I’m crossing my toes that these will be great too!
Thanks to a deluxe sample! I was impressed with Hourglass Film Noir so I purchased a full-size this time. You know you have enough lipsticks when your haul is composed of only one. As previously mentioned, Bite Beauty is one of my favorites so I added another lip pencil (Honey Berry) to my collection.
My BeautyBlender needed a replacement so I grabbed this set which included solid (cleanser). I am preparing for a collab holiday look so I am excited to get my hands on Lit Holographic Kit. When I called Sephora to inquire about my order, I was advised by the customer service rep that these two items are now permanently out of stock. Perfect timing indeed!
Lastly and I know you beauty junkies can relate…when I saw the 500 points perk with Urban Decay Obsessions deluxe palette (4 eyeshadows and black eyeliner) as the main attraction, my eyes twinkled like I don’t own any palette yet. Long story short, I redeemed my points! Eye candy t’was.
Did you buy anything from the VIB sale? fill me in! If you’re planning to shop online, don’t forget to use e-bates for cash back. I use it every single time and they cover most retailers. Here’s my referral link in case you’re interested.
40 thoughts on “Sephora VIB Rouge Haul, 500 Points Urban Decay Perk and Semi- Rant”
That Urban Decay palette is calling my name.
Yes, Sephora botched the event big time! I bought a Beauty Blender too, and a got the mini crayon set from Bite Beauty and several duos. Love. Your Guerlain powder/foundation looks so luxe! I am almost at 500 points but I'll probably miss that cute UD palette 🙁
Funny you mentioned "almost 500 pts". That's why I kept adding to my cart to get 500. Call me crazy, haha!
Wow what a great haul!
Amazing haul, Kath! What a colossal fiasco that whole shopping online during the VIB event! You are so right– there is no excuse for it since they are a huge retailer and they do this sale every single year!!!!!!!! For this very reason I try to shop the event in-store, but like you pointed out if your store doesn't carry one of your favorite lines– then you really have no choice, but to shop online! I hope that you love everything that you bought!!!!!!! 🙂
Thanks Helen. And if I may add, this huge event happens only in one month for few days…that gives them 11 months to prepare for logistics! That's what I'm so disappointed about. I will review the Guerlain goodies for sure
I need to know what you think of those liners!
Sounds like you to jump through quite a few hoops in order to get what you payed for, but the haul is really amazing! Can't wait to read your review on the Kat von D liners :).
Right? but in fairness, the customer service wasn't rude….
Thats an awesome haul! I didn't even try to buy anything during the VIB sale, way too crazy for me…
you are a rare woman, haha!
Great haul! One thing I hate about the sale season is that most companies cannot manage the sheer influx of customers, which makes me want to scream, "Then why did you go on sale?" How do you find the Lit Holographic Kit?
I agree. They have 11 months to prepare for logistics. They should've learned from previous experience. I haven't touched Lit Holographic yet coz I still have to take photos…beauty bloggers problems, lol
Looks like a pretty hefty haul. Super bummed I didn't take advantage of the Rouge sale 🙁
That´s great haul! Urban Decay Obsessions deluxe palette looks so pretty!
Great haul! I actually skipped the VIB sale this year, as I have my pro discount to the brands I would buy from anyway and it just doesn't seem worth it to order through Sephora anymore. I'm surprised at how awesome the 500 point UD perk was, though!
that's good you have pro-discount!!!
Nice haul! I got the UD 500 pt bonus, too. Nice colors that go well together. I always enjoy a little Urban Decay.
yes, that palette was one of the best 500 points perk
I agree with you on Sephora and the VIB sale. Every year something happens and they act like they had no idea their site would have as much traffic. The site crashes, items go out of stock, and they make their customers feel like crap. Then on top of people being locked out of their account for having an asian name or e-mail address (I read the comments on Sephora Facebook page and the details seem to vary), I just think Sephora needs a better project manager on this. The excluded customers, the site kept shutting down, and they seemed to not care to fix it. I can understand one year having issues, but after that, you need to put some effort in fixing your system. I did place an order, well, multiple, and I have only received one.
I just ordered a few of my must have items, my REN Milk Cleanser, the Fresh Exfoliating Body Bar, a Stila kit that has a headband, lip gloss, and cheek stain. Two of the Phyto hair kits, Origins trio face mask. Origins Soothing face cream and a Clinique Chubby stick in Graped Up.
HI Nicole. You are so right w/ everything. Top execs should consider hiring logistics experts because the recent fiasco wasn't their first one. You would think they have 11 months to prepare for VIB sale. I hope you received your goodies soon! I love your picks!!!!
I want all those eye liners!!
amazing amazing haul! I had trouble accessing the site for HOURS! It was completely unacceptable, but it worked out in the end (Although I'm still waiting on 2 orders) grr.
oh that sucks! hope you get them soon
I just got my first beauty blenders… the little mini ones for concealer!!
are they really tiny??
I was pretty disgusted by the online ordering (well, NON ordering) as well. I had to go in store to get some things, but most were online only. So much for being a VIB Rouge. I love what you got! Can't wait to hear your thoughts on the KvD eye pencils!
True that! VIB rouge my arse, haha
Bleh – I am so sorry to hear about how they mishandled this sale. I avoided it for this very purpose. Looking at that UD palette has convinced me to keep hoarding my points!
I didn't shop the sale and based on what went down, and pretty pleased that I didn't. Great haul! I've been interested in trying the Lit glitter.
Great haul, girl! Can't wait to hear about the liners.
I actually had to skip this VIB sale due to a total product overload, but I love the goodies you picked up! I'm lusting over that Guerlain powder 🙂
OOO I didn't even think to pick up Guerlain!
Grrrr I am sooooo angry and jealous. Sephora geoblocked Australia for the entire sale so we couldn't even order and have deliveries go to friends or mail forwarding. Publicly they claimed their "international sites were down" which is absolute B.S because Australia doesn't have a site, we access the USA site like everyone else.
That palette looks amazing! And I love Bite Beauty too, hoping to read a review of the liner in the future 🙂
Love seeing your haul- I got that perk too!
Ohh love it! I just got my order in as well!
For the first time I didn't partake in the sale. I was looking at the UD 500 pt perk though, I'm interested in how it performs!
Nice haul and what a great 500 point perk!